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Facilities CMMS software where no request gets lost

Occupants submit issues from a QR code with no account, and each one lands in the queue your technicians work on Android.

The Locations tree: a hotel's floors and areas, with an Add Location row beneath each level
Locations, by floor and area

Occupants submit issues with no account

Put a QR code in a lobby, a plant room, or a restroom. Whoever scans it sends a description and photos to your queue.

The Report an issue form for Passenger Lift LFT-01 in the Lobby, with the Describe the concern, Add photos, and Your Name fields
An issue submitted from a QR code

Managing multiple client buildings

Model each client building in FixAhead's location hierarchy, for example Client A, Building 1, Floor 1, Room 101. The dashboard filters by location for client-specific analytics.

The Maintenance Overview dashboard with its Locations filter above the Workorders By Status, Maintenance Type, On-Time Completion Rate and Last 30 Days Downtime charts

Requesters add no per-user fees

People who submit issues need no account, so they never count as users.

Get every request into one queue

Start on the Free plan with no card, and move to Pro at $99 a month for 10 users or 100 assets when you need it.