Score your team’s maintenance
Answer twelve questions about how your team records, schedules, and measures maintenance. Get a score out of 36 and the next step that fits it.
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Your answers
Choose the answer to each question that best describes what your team does in most weeks. Each answer is worth 0, 1, 2, or 3 points, so the twelve add up to a score from 0 to 36.
Your band and next step appear after you answer all twelve.
Your score
- 0 to 9: Reactive Most work comes in as breakdowns and urgent calls. Little is written down, and little is scheduled ahead. Get the work order form template
- 10 to 15: Getting organized Some work is written down, and a few checks run on a calendar. Equipment records, scheduled maintenance, and job history are partial, and much of it still depends on memory. Read the guide: Building a preventive maintenance program
- 16 to 23: In place, not yet running Equipment is listed, jobs go on work orders, and preventive maintenance is written down. Schedules, completed work, and history still depend on people tracking them by hand or on paper. Take the tour
- 24 to 36: Running Most of the work is planned, preventive maintenance is done on time, and the history of each asset is at hand. Start free
Sources
- Accendo Reliability, James Kovacevic: Understanding the SMRP Body of Knowledge
- Alaska Department of Education and Early Development: Preventive Maintenance and Facility Management Compliance Test, 4 AAC 31.013
- Global Forum on Maintenance and Asset Management: The Asset Management Landscape, second edition
- Ruben Oost, University of Twente: Development and Evaluation of a Maintenance Maturity Matrix for Small and Medium Enterprises, MSc thesis
- University of Alberta, Asset Management & Operations: Building Maintenance Service Level, which sets out the five maintenance levels of the Association of Physical Plant Administrators
- U.S. Department of Energy, Federal Energy Management Program, with Pacific Northwest National Laboratory: Operations & Maintenance Best Practices Guide, Release 3.0
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